Autotask PSA is browser-independent and currently supports (both 32-bit and 64-bit) Chrome, Edge, Firefox and Safari browsers. Certain browser settings are essential for Autotask PSA to function correctly.
It is recommended to perform a basic browser check to ensure certain browser settings are enabled for the most critical aspects of running Autotask. The following utility checks browser settings and offers a report of its findings and recommendations:
Note: If you update Windows, all Windows settings, including browser settings, will be re-set to factory settings. This issue can happen even for incremental updates, and interferes with your ability to run Autotask PSA. It may also change your default browser! You must check your browser settings after each upgrade of the operating system.