We are proud to announce v1.0.1 of rocketRTM for Autotask. With this version, we added several improvements to the Search feature, including:

  • Search Parameters – only show comparison operators relevant to the field being used, e.g., isActive and the comparisons (equals, not equals)
  • Search Parameters – picklist values now use a dropdown instead of the User entering the ID, e.g., company.companyType = Lead
  • Search/Search Parameters View panel – now shows the picklist value instead of ID
  • Search Parameters – fixed a bug where the lines were not matching up properly
The updated Search and Search Parameter forms should now be easier to use! Screenshot included.