Do more. Hire less.

Rocketship empowers people to do their best work. We do this through intelligent workflow automation for the IT MSP industry, ensuring work gets to the right people, people do the right work, and they do it at the right time.

 
 

Rocketship turbocharges MSP profitability.

Your Autotask Copilot. Rocketship modernizes the ticket lifecycle in Autotask, seamlessly integrating intelligent assignment, optimized scheduling, on-demand escalations, and SLA-driven work queuing and predictions.

Automate Dispatch & Escalations


Automate ticket assignment based on skills and availability with SmartDispatch.

Integrate Calendars with Remotes & Onsites

Effortlessly schedule appointments, including travel time for onsites, with SmartMeetings.

Optimize Team Workload


Transform team workload management with Rocketship's SLA-driven SmartWorkQ.

Defend Helpdesk SLAs



Prevent SLA violations with our AI-driven predictive solution SLA Sentinel.

Identify Abandoned Tickets

Eradicate forgotten customer support tickets with TicketGuard.

Encode Business Processes

Accelerate process and enforce procedures with forms via SmartWorkflows.

Simplify Recurring Tickets

Enhance process and save time with TicketRecur.

Rocketship revolutionizes helpdesk operations in Autotask with AI.

Meet Rocketship, the AI-powered platform that supercharges helpdesk profitability. Say goodbye to manual ticket management and enjoy reduced labor costs per ticket. Join us today for a more profitable helpdesk.

What can Rocketship
do for you?

Try Rocketship Risk Free

All features are enabled and ready for launch!
30 Days

Trusted worldwide by MSPs using Kaseya Autotask

“Rocketship has been a game-changer for our team. We’ve stopped wasting time managing tickets in Autotask and can now focus on working them and providing exceptional customer support. It’s given us the freedom to devote more time to our customers, ensuring their needs are met quickly and efficiently. Rocketship is a true lifesaver for our helpdesk operations.”

Francis Dean, VP, BoldIT, GmbH

Embed and Extend Autotask

Experience seamless integration into Autotask with our embedded dashboard and ticket insights, eliminating the need for retraining.

Image of Rocketship Ticket Insight

© Copyright Giant Rocketship 2023

UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.