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How to remove the Rocketship Autotask Widgets and Ticket Insights

In the KB Rocketship & Autotask Integration/Widget Integration, we added Rocketship to your Autotask dashboard and Ticket Insights. In this KB, we’ll undo that process.

This is done via the Integration Center in Autotask.

  1. Open Autotask as an Admin
  2. Go to Admin->Extensions & Integrations
  3. Expand Other Extensions & Tools
  4. Click on Integration Center
  5. Find Giant Rocketship – Helpdesk & NOC
  6. Click the hamburger menu and choose Edit
  7. Deselect Active
  8. Click Save & Close
Disabling the Rocketship Widgets and Ticket Insights

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UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.

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