What is Rocketship for Autotask?
Rocketship is a simple and easy to use solution to define tasks and schedule work inside Autotask — using intelligent, rule-based workflows. Do in seconds what used to take hours of manually reviewing and optimizing your tech time.
With rocketTask, define a Service Catalog for your operations, ranging from routine NOC tasks to account manager quarterly business reviews.
With Flight Deck’s escalation engine, rule-based assignment and escalation of inbound tasks is available for the first time in Autotask. Never manually assign tasks again. Even better, provides point-and-click escalation of tasks.
With Flight Deck’s scheduling engine, point-and-click dispatching and scheduling is easy as 1-2-3. Flight Deck uses intelligent scheduling to find and schedule work based on ticket priority and resource workload.