Unleash the Hero Within Your MSP

Gone are the days of manual ticket assignment, scheduling, and escalating tickets in Autotask. 

Giant Rocketship turbocharges MSP growth by automating helpdesk management in Autotask Giant Rocketship | Autotask

Rocketship turbocharges MSP growth by automating helpdesks in Autotask.

With its powerful features, including intelligent assignment, optimized scheduling, proactive escalations, and SLA-driven work queuing and predictions, Rocketship becomes the driving force behind your success.

Automate Dispatch & Escalations

Automate ticket assignment based on skills and availability.

Integrate Calendars with Remotes & Onsites

Effortlessly schedule appointments, including travel time for onsites.

Optimize Team Workload

Transform team workload management with Rocketship's SLA-driven intelligent work queueing.

Defend Helpdesks with SLA Sentinel

Proactively prevent SLA violations with our advanced predictive analytics system.

Rocketship revolutionizes helpdesk operations in Autotask.

Focus on solving customer issues, not managing tickets.

What can Rocketship
do for you?

Try Rocketship Risk Free

All features are enabled and ready for launch!
30 Days

Trusted worldwide by MSPs using Datto Autotask

“Rocketship has been a game-changer for our team. We’ve stopped wasting time managing tickets in Autotask and can now focus on working them and providing exceptional customer support. It’s given us the freedom to devote more time to our customers, ensuring their needs are met quickly and efficiently. Rocketship is a true lifesaver for our helpdesk operations.”

Francis Dean, VP, BoldIT, GmbH

Embed and Extend Autotask

Experience seamless integration into Autotask with our embedded dashboard and ticket insights, eliminating the need for retraining.

Giant Rocketship turbocharges MSP growth by automating helpdesk management in Autotask Giant Rocketship | Autotask

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UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.