Rocketship

From the Perspective of a SeaLevel MSP

As a SeaLevel MSP, you understand that a high-performing machine requires aligning your processes to specific procedures that are repeated time and time again.

Prior to Rocketship, that requires a more extensive build-out of management, including a dispatch model for assignment and ticket workflow, and a service manager level role to help define and monitor work and to remove obstacles impeding the completion of that work.

With Rocketship, the day-to-day grind of managing most tasks is automated.
 
  • rocketRTM provides a robust, scalable recurring task management platform to define proactive procedures that become tickets for every client you have. Whether that’s a QBR with your account manager or an annual DR site failover test managed by your NOC.
  • rocketSchedule is a one-of-a-kind automatic dispatching and scheduling solution. No longer worry about the Dispatcher Calendar — rocketSchedule identifies the best scheduling solution for each tech.

In SeaLevel-speak, rocketRTM addresses all of the necessary tasks in SeaLevel 05 Leverage Your Tools and SeaLevel 07 Client Facing Systems, while rocketSchedule automates all of the dispatch/scheduling for 2C Dispatch and 2D Engineer Time Entry.

That leaves you, and your tech team, focused solely on deliverying solutions.

Create Your Account

Try Rocketship for 30-days risk-free. All features are enabled. Automate your runbook with rocketRTM, streamline scheduling work with rocketSchedule, and just kick the tires during the trial period! Just know that you can cancel anytime within the 30-day trial without being charged a penny.

Please refer to our Pricing Page for pricing and billing details.