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Guide to Using Autotask to Track Wins

As MSPs often struggle with increased helpdesk volume  ̶  while also trying to get a handle on working mission-critical, and often security-sensitive, recurring tasks that are the core of the MSP world  ̶  they often develop a hodgepodge of internal solutions, along with a lot of manual effort, that doesn’t help them focus on efficiency or effective solutions. This guide shows how dashboards in Autotask can help MSPs overcome these struggles.


In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.

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